Organizational commitment for human resource managers from the perspective of social representations

Abstract

The purpose of this study was to identify the social representation (SR) of organizational commitment among human resource managers, analyzing three focuses of commitment: work, organization and career. A qualitative study was carried out with data collected through semi-structured interviews and analyzed through content analysis. The synthesis of the results indicates that the SR of organizational commitment consists of two focus (work context and career) and nine categories or elements that form the SR (ownership sense, result focus, personal attributes, culture, satisfaction, innovation and process improvements, career planning, performance and loyalty to their values). In addition, it was possible to verify that the concept of commitment is one-dimensional and is based is based on the notion of affection.