Chamados ocupacionais: uma faca de dois gumes para o burnout e o estresse

Resumen

Studies indicate the existence of a double-edged sword, between pleasure and pain, which may underlie the experiences of perceiving an occupational calling. In this study, we evaluate the bivalent relationship between perceiving a calling and burnout syndrome and occupational stress. We suggest that although callings are negatively associated with burnout and stress, they are produce a positive effect on both, having the perception of paradoxical tensions as a mediator. For this purpose, we conducted a quantitative survey of 539 individuals. The results showed a direct effect, according to which the more individuals perceive an occupational calling, the smaller the symptoms of burnout and stress. We also found an opposite indirect effect: the more individuals perceive a calling, the greater the symptoms of burnout and stress caused by increased paradoxical tensions that are experienced by individuals.