Organizational Bonds: between Loves and Displeasures of Public Servants in Education
Abstract
Given the scarcity of studies on organizational ties related to the implementation of public policies with a qualitative approach, the main objective of this article is to analyze organizational ties - commitment, entrenchment, and consent - and their relationship with the performance of the executors of a governmental action. Data collection took place through two focus groups and eight semi-structured individual interviews. Content analysis was used to understand the collected data. The results indicate that participants are organizationally committed, entrenched, and consented and that they perceive influence on performance. Commitment is related to efficiency. Entrenchment and consent are related to negative aspects such as illness and inefficiency. It was found that the bonds are reflected in the implementation of public policies and these will be better developed through actions of recognition of work and participatory management among those involved.
Keywords: organizational ties, public service, public policy.
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