Fatores Sociodemográficos e Ocupacionais Associados à Síndrome de Burnout em Motociclistas Entregadores: https://doi.org/10.5935/rpot/2024.25315

Nayara Cristina Gadelha Braga; Antonio Paulo Angélico; Daniela Carine Ramires Oliveira

Sociodemographic and Occupational Factors Associated with Burnout Syndrome in Motorcycle Delivery Riders

https://doi.org/10.5935/rpot/2024.25315

Authors

Nayara Cristina Gadelha Braga Federal University of São João del-Rei (UFSJ), São João del Rei, MG, Brazil https://orcid.org/0009-0003-9900-6807
Antonio Paulo Angélico Federal University of São João del-Rei (UFSJ), São João del Rei, MG, Brazil https://orcid.org/0000-0002-6926-0439
Daniela Carine Ramires Oliveira Federal University of São João del-Rei (UFSJ), São João del Rei, MG, Brazil https://orcid.org/0000-0002-9573-8424

Abstract

The Covid-19 pandemic has intensified the precariousness of informal work conditions, particularly in delivery services. Considering the lack of research on burnout among motorcycle delivery riders, this study investigated the associations between sociodemographic and occupational factors, particularly the quality of working life (QWL), and burnout syndrome in this target population. A sample of 101 riders in three cities in Minas Gerais responded to three instruments: the Burnout Syndrome Inventory, Quality of Working Life Questionnaire, and Sociodemographic and Occupational Questionnaire. The results indicated a high prevalence (24.8%) of the syndrome in the sample. The group affected by burnout showed significantly poorer overall QWL and in the physical, psychological, personal, and professional domains compared to the group not affected. The data highlights the need for better prepared among companies in the service sector for strategies to prevent, identify and treat burnout syndrome among their employees.

Keywords: Burnout, quality of work life, informal work.

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Published

2024-12-27

Issue

Vol. 24 No. contínuo (2024): rPOT Continuous numbering/2024

Section

Empirical Research Reports

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