Outsourcing and Well-Being at Work: A Study on Job Insecurity, Organizational Identification, Engagement, and Exhaustion
Abstract
The expansion of outsourcing has changed the organization of work. Although it increases flexibility, it exposes workers to greater job insecurity. The aim of this study was to examine how psychosocial variables (i.e., age, gender, age group, marital status, working hours, and workload), job insecurity, and organizational identification affect the work engagement and exhaustion of outsourced workers. A total of 303 outsourced workers participated in this study, completing a socio-professional questionnaire, job insecurity scales, organizational identification, engagement and exhaustion. Data analysis using Mann-Whitney, Kruskal-Wallis and multiple linear regression tests revealed higher engagement among women and workers over the age of 50. Organizational identification predicted engagement positively and exhaustion negatively. Job insecurity has a positive effect on engagement (R²=20.4%), suggesting that employees may be committed to the organization despite uncertainty about the future. This underlines the need for strategies adapted to outsourced workers.
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