Terceirização e Bem-Estar no Trabalho: Um Estudo sobre Insegurança Laboral, Identificação Organizacional, Engajamento e Exaustão Emocional: https://doi.org/10.5935/rpot/2025.25945

Ana Caroline Longhi Ozelame; Luís Fernando Locatelli dos Santos; Juliane Ruffatto; Leila Dal Moro; Carlos Costa

Outsourcing and Well-Being at Work: A Study on Job Insecurity, Organizational Identification, Engagement, and Exhaustion

https://doi.org/10.5935/rpot/2025.25945

Authors

Ana Caroline Longhi Ozelame Atitus Educação, Passo Fundo, Rio Grande do Sul (RS), Brazil https://orcid.org/0009-0009-3051-4970
Luís Fernando Locatelli dos Santos Atitus Educação, Passo Fundo, Rio Grande do Sul (RS), Brazil https://orcid.org/0009-0003-8170-4009
Juliane Ruffatto Atitus Educação, Passo Fundo, Rio Grande do Sul (RS), Brazil https://orcid.org/0000-0002-0406-9780
Leila Dal Moro Atitus Educação, Passo Fundo, Rio Grande do Sul (RS), Brazil https://orcid.org/0000-0003-0456-4260
Carlos Costa Atitus Educação, Passo Fundo, Rio Grande do Sul (RS), Brazil https://orcid.org/0000-0003-0402-3763

Abstract

The expansion of outsourcing has changed the organization of work. Although it increases flexibility, it exposes workers to greater job insecurity. The aim of this study was to examine how psychosocial variables (i.e., age, gender, age group, marital status, working hours, and workload), job insecurity, and organizational identification affect the work engagement and exhaustion of outsourced workers. A total of 303 outsourced workers participated in this study, completing a socio-professional questionnaire, job insecurity scales, organizational identification, engagement and exhaustion. Data analysis using Mann-Whitney, Kruskal-Wallis and multiple linear regression tests revealed higher engagement among women and workers over the age of 50. Organizational identification predicted engagement positively and exhaustion negatively. Job insecurity has a positive effect on engagement (R²=20.4%), suggesting that employees may be committed to the organization despite uncertainty about the future. This underlines the need for strategies adapted to outsourced workers.

Keywords: outsourcing, well-being, engagement, job insecurity, organizational identification.

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Published

2025-09-10

Issue

Vol. 25 No. contínuo (2025): rPOT Continuous numbering/2025

Section

Empirical Research Reports

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