Work Context and Screening Process in Brazilian Civil Aviation
Abstract
The work of Brazilian civil aviation protection agents (APACs) involves complex technical requirements that are crucial to airport security and have an impact on well-being. This study assessed the work context of APACs at screening checkpoints in Brazilian airports using the Work Context Assessment Scale (WCAES) from the Inventory of Work and Risk of Illness (IWRI). The sample included 475 APACs from eleven airports, covering 71% of Brazil's scheduled aviation passenger traffic. Analyses showed that 59.4% of participants are female, 64.4% completed high school, and 71.2% work 6 to 8 hours daily. APACs rated work organization negatively/seriously, while other WCAES dimensions were moderate/critical. Analysis of variance revealed differences in perception based on sociodemographic variables. The use of EACT introduces theoretical contributions from activity ergonomics and work psychodynamics to the work context in airport screening processes.
Keywords: airports, ergonomics, task performance and analysis.
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