Emoções e Regulação Emocional na Tomada de Decisão de Gestores Universitários na Pandemia de COVID-19: https://doi.org/10.5935/rpot/2025.26097

Jorge Cunha; Carlos Ricardo Rossetto; Ana Paula Grillo Rodrigues; Suzete Antonieta Lizote; Gustavo Behling; Janaina Lorenzi Tomio

Emotions and Emotion Regulation in University Managers' Decision-Making During the COVID-19 Pandemic

https://doi.org/10.5935/rpot/2025.26097

Authors

Jorge Cunha Federal Institute of Santa Catarina (IFSC), Florianópolis, Santa Catarina (SC), Brazil https://orcid.org/0000-0003-4954-5610
Carlos Ricardo Rossetto Itajaí Valley University (Univali), Itajaí, Santa Catarina (SC), Brazil https://orcid.org/0000-0002-0718-4362
Ana Paula Grillo Rodrigues Santa Catarina State University (UDESC), Florianópolis, Santa Catarina (SC), Brazil https://orcid.org/0000-0001-6617-1679
Suzete Antonieta Lizote Itajaí Valley University (Univali), Itajaí, Santa Catarina (SC), Brazil https://orcid.org/0000-0002-8702-5096
Gustavo Behling Itajaí Valley University (Univali), Itajaí, Santa Catarina (SC), Brazil https://orcid.org/0000-0003-1500-1658
Janaina Lorenzi Tomio Itajaí Valley University (Univali), Itajaí, Santa Catarina (SC), Brazil https://orcid.org/0000-0002-5958-4843

Abstract

This study aimed to understand the emotions and the mechanisms of emotion regulation strategies in university managers’ decision-making, specifically how emotions influenced their decision-making process during the COVID-19 pandemic and which emotion regulation strategies were mobilized to ensure institutional continuity. The research adopted semi-structured interviews with managers from a higher education institution who served during the pandemic. The results showed that uncertainty, the loss of loved ones, the responsibility of making impactful decisions, and additional emotional pressures were factors that influenced managers' emotions during the pandemic. The complexity and interaction between emotional factors and practical decisions were evident in this challenging context. The search for emotion regulation strategies and the support from their teams and institutional leadership were essential in coping with the emotional burden of decision-making.

Keywords: emotions, emotional regulation, COVID-19.

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Published

2025-10-22

Issue

Vol. 25 No. contínuo (2025): rPOT Continuous numbering/2025

Section

Empirical Research Reports

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